Terms and Conditions – VIP123

1. Account Registration and Eligibility

To create an account on VIP123 and use any gaming services, you must meet the following eligibility requirements:

• You must be at least 21 years old. VIP123 does not permit anyone under the age of 21 to register an account, deposit funds, or place bets.
• You must be a legal resident of the Philippines or physically located within the Philippines at the time of registration and use.
• You must provide accurate, complete, and current information during the registration process. Any false or misleading information may result in account suspension or closure.
• You are permitted to hold only one account on VIP123. Multiple accounts opened by the same person will be closed, and any funds or winnings may be forfeited.
• You must not be self-excluded or otherwise restricted from gambling under any applicable law or previous platform agreement.

By registering an account, you confirm that you meet all eligibility requirements and that you accept these Terms and Conditions in full.

2. Know Your Customer (KYC) and Verification

VIP123 is required to verify the identity of all account holders before processing withdrawals. This is to prevent fraud, money laundering, underage gambling, and to comply with applicable laws and regulations.

• You will be asked to submit a valid Philippine government-issued photo ID (such as a passport, driver's license, or UMID card) and proof of address (such as a utility bill or bank statement issued within the last three months).
• All documents must be legible, unaltered, and show your full name, date of birth, photograph (for ID), and residential address (for proof of address).
• KYC verification must be completed before your first withdrawal. VIP123 reserves the right to request additional documents at any time if further verification is needed.
• Withdrawals will be held until your account is fully verified. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

All personal information submitted for KYC purposes is handled in accordance with our Privacy Policy.

3. Deposits and Withdrawals

Deposits:

• All deposits must be made in Philippine Peso (PHP) using one of the supported payment methods: GCash, Maya, Philippine online banking, or bank transfer.
• Deposits are credited to your account after confirmation from the payment provider. Processing times vary by method but are typically instant for e-wallets and online banking.
• You may only deposit from a payment account held in your own name. Third-party deposits are not permitted and may result in funds being returned and your account being suspended.
• VIP123 does not charge fees for deposits, but your payment provider or bank may apply their own transaction fees.

Withdrawals:

• Withdrawals must be made to a payment account that matches the name on your verified VIP123 account.
• Your account must be fully KYC-verified before any withdrawal can be processed.
• Withdrawal requests are processed within a reasonable timeframe, typically within 24 to 72 hours, subject to verification and security checks.
• You may be required to meet wagering requirements on deposited funds and any bonus funds before a withdrawal can be approved. See the Promotions page for specific terms.
• VIP123 reserves the right to request additional verification or documentation before approving any withdrawal.

For more detailed information on withdrawal procedures, limits, and timelines, visit the Withdrawal page.

4. Betting and Wagering Rules

All bets placed on VIP123 — whether on sports, casino games, slots, or any other gaming category — are subject to the following general rules:

• All bets are final once confirmed. You cannot cancel, amend, or reverse a bet after it has been placed unless VIP123 agrees to do so under exceptional circumstances (such as a clear system error).
• The outcome of a bet is determined by the official result as confirmed by the relevant sports authority, game provider, or live dealer.
• In the event of a technical error, incorrect odds, or system malfunction, VIP123 reserves the right to void affected bets and refund stakes.
• Maximum and minimum bet limits apply to all markets and games. These limits are displayed at the time of betting and may vary depending on the event, market, or game type.
• For sports betting, all markets are settled according to the result at the end of regular time unless otherwise stated. Overtime, extra time, and penalty shootouts are not included unless specified.
• Dead heat rules, postponement rules, and specific market rules apply as outlined in the relevant betting category. Check the rules for each sport or game type before placing a bet.

VIP123 reserves the right to refuse, limit, or suspend any bet or account at its discretion if fraudulent activity, collusion, or breach of these terms is suspected.

5. Promotions and Bonuses

VIP123 may offer promotions, bonuses, and special offers to players from time to time. All promotions are subject to specific terms and conditions, which will be clearly stated at the time the promotion is offered.

• Bonuses are not withdrawable as cash until all stated wagering requirements have been met.
• Wagering requirements specify how many times you must wager the bonus amount (or bonus plus deposit) before bonus funds can be converted to real money and withdrawn.
• Different games contribute differently toward wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute less or not at all. Check the promotion terms for details.
• Bonuses may have expiry dates. If you do not meet the wagering requirements within the specified time, the bonus and any associated winnings may be forfeited.
• Only one active bonus per account is permitted unless otherwise stated. You cannot combine multiple bonuses or claim the same promotion more than once.
• VIP123 reserves the right to modify, suspend, or cancel any promotion at any time. Any changes will be communicated to affected players.

Current promotions and their specific terms are available on the Promotions page.

6. Account Security

You are fully responsible for maintaining the security of your VIP123 account, including your login credentials, OTP codes, and any device used to access the platform.

• Your username and password must be kept confidential. Do not share your login details with anyone, including VIP123 support staff — we will never ask for your password.
• You must use a strong, unique password for your VIP123 account and update it regularly. Avoid using easily guessable combinations such as birthdays or simple number sequences.
• OTP (one-time password) authentication is used to secure sensitive account actions such as withdrawals and password changes. You must keep your registered mobile number active and secure.
• If you suspect that your account has been accessed without your permission, contact VIP123 support immediately. You should also change your password without delay.
• VIP123 is not liable for any losses resulting from unauthorised access to your account caused by your failure to maintain adequate security of your login credentials.
• All connections to VIP123 are protected by SSL encryption. Ensure you are accessing the platform through the official website at vip123.lt and not through a third-party link or unofficial mirror site.

7. Prohibited Activities

The following activities are strictly prohibited on VIP123. Engaging in any of these may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities:

• Fraud and money laundering: Using VIP123 to launder money, process illegal funds, or conduct any form of financial fraud is prohibited and will be reported to the appropriate law enforcement authorities.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market, including in poker or live casino, is strictly prohibited.
• Bonus abuse: Opening multiple accounts, using false information, or exploiting promotions in ways not intended by VIP123 constitutes bonus abuse and will result in account closure and forfeiture of all associated funds.
• Use of automated software: Using bots, scripts, or any automated tools to place bets, play games, or interact with the platform is not permitted.
• Underage gambling: Allowing or assisting any person under 21 years of age to register or use the platform is strictly prohibited.
• Chargebacks: Initiating a chargeback on a deposit through your bank or payment provider without first contacting VIP123 support is considered fraudulent behaviour and will result in account suspension.

8. Responsible Gaming

VIP123 takes responsible gaming seriously. Online gaming and sports betting involve real money and real financial risk. There are no guaranteed wins — you may lose the money you deposit and wager.

• VIP123 is strictly for adults aged 21 and above. If you believe a minor has accessed the platform, contact support immediately.
• Set a budget before you play and stick to it. Never gamble with money you cannot afford to lose, including funds needed for rent, food, bills, or other essential expenses.
• Take regular breaks and track the time you spend gaming. If you find it difficult to stop or feel that gaming is affecting your daily life, seek help immediately.
• Self-exclusion tools and account limits are available on VIP123. These allow you to set deposit limits, session time limits, or exclude yourself from the platform for a defined period.
• If you believe you or someone you know has a problem with gambling, reach out to a professional support service in the Philippines.

Full details on responsible gaming tools and self-exclusion are available on the Responsible Gaming page.

9. Limitation of Liability

To the fullest extent permitted by applicable law, VIP123 shall not be liable for:

• Any loss of profits, winnings, or revenue arising from your use of the platform or inability to access it.
• Service interruptions, downtime, or technical errors caused by circumstances beyond VIP123's reasonable control, including internet outages, payment provider issues, or force majeure events.
• Losses arising from unauthorised access to your account where you failed to maintain adequate security of your credentials.
• Any indirect, incidental, or consequential losses, regardless of whether VIP123 was advised of the possibility of such losses.

Nothing in these Terms limits VIP123's liability for fraud, gross negligence, or any liability that cannot be excluded under Philippine law.

10. Amendments to These Terms

VIP123 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

If you do not agree with any changes to these Terms, you should stop using VIP123 and contact support to close your account.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from the use of VIP123 will be subject to the exclusive jurisdiction of the courts of the Philippines.

If you have any questions about these Terms and Conditions, contact our support team at the email address listed in the footer of this page.